Refund Policy

Unsaid sells instantly delivered digital content, so purchases are generally final once your reading has been revealed. We still want you to be treated fairly.

We will refund you if

• you were charged but the unlocked reading did not appear or failed to load, and we cannot fix it;
• you were charged more than once for the same item by mistake.

We usually cannot refund if

• the reading was delivered but you did not like or agree with its content, since it is a subjective reflection;
• you changed your mind after the reading was revealed.

How to ask

Contact us within 7 days of purchase using unsaidsanctuary@outlook.com, with the time of purchase and what went wrong. Approved refunds go back to the original payment method; timing depends on your bank.

This policy does not limit any rights you have under the consumer law where you live.